Policies

Quality and consistency are a key part of the certifications we provide. So it’s only right that we apply these same principles to how we do business ourselves.

View our policies for how we work with you, and the standards we offer to our staff around the world.

If you are unhappy with the outcome of a certification audit, and wish to appeal, please view our appeals policy.

If you are unhappy with aspects of our work, and wish to lodge a complaint, please view our complaints policy.

Our Advantages

Responsiveness

The most fundamental of all our work principles is that if the client is happy, then we’re too. Too often, we hear that clients have not got timely responses to a request for assessments. We work hard to ensure we have the necessary resources in place to service our clients in a timely manner.

Value Added

We offer a value added service that not only encompasses the assessment of your systems.

Cost Effective

We believe in giving a great service whilst also maintaining a competitive cost structure. We do this by operation a lean flat management company allowing you to deal with the decision makers

Our Values

Many businesses feel hampered by overly complex systems, with document trails that simply confuse and frustrate. We believe in a ‘Keep it Simple’ approach which creates clear, straightforward management system assessments that support your business. By continually reviewing our services, we ensure our processes always work efficiently for you.

To find out more about our services please contact us using the contact us form or call +44 (0)141 3 28 29 28 or email enquiry@ia-uk.com